Description
Shipping
CAD Lights aquariums are usually made to order and can take anywhere from 5-30 days to ship depending on the size of the tank.
Within 24 hours of shipment, we will send you tracking information to the e-mail address you provided at check out.
We ship using the fastest, most reliable method. Generally, smaller products ship via FedEx or UPS. Larger, heavier products ship via a truck freight carrier (e.g. Yellow Freight, Roadway, FedEx Freight).
Questions? Send us an email at hello@dreamfishtanksr.com.
Returns
CAD Lights aquariums are non-returnable. Exceptions will be made if there is an issue such as shipping damages or product defects. If you experience an issue please contact us at hello@dreamfishtanksr.com and we will help you get it resolved.
CAD Lights provides a 12 month warranty on the craftsmanship, seams and joints of the aquariums and circuitry from the original date of purchase.
This warranty DOES NOT include physical damage to the aquarium glass itself, bulbs or internal pumps. Nor does the warranty imply or cover abuse, misuse, tampering, modifications or improper installation of any product manufactured by CAD Lights.
Returns on defective items must obtain a RA # before shipping and must be sent via insured method. Items found to be defective shall be repaired or replaced at the discretion of CAD Lights, and all defective claims MUST be supported by dated photos and original purchase invoice. CAD Lights will then cover the defective part and we will prepare one for you at no charge for the replacement. Customer will only be responsible for shipping charges.
CAD Lights's started in 1990 as a family-owned custom aquarium store in New York City. Since its inception, its focus was unique as it instilled a standard of top-notch engineers and designers for productions of custom aquariums, standard aquarium packages and equipment for residential and commercial applications.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
I would NEVER buy CAD Lights ANYTHING, EVER! 2 month review....
We bought this tank setup after the 70g setup we originally bought became unavailable. Let me simply say, you receive absolutely NO instructions, owner's manuals or ANY paperwork for ANYTHING to set up this tank. I don't consider the 1 page photocopy of marginal English "instructions". Needless to say, the piece of paper was worthless. I contacted CAD Lights, asking for owner's manual, setup instructions, etc. for the no brand skimmer, Chinese jet pump, cabinet and everything else that came horrendously packaged. CAD told me they had no such information. The skimmer came in a plastic bag. The other various parts (outlet pipe parts, refugium light [I paid for separately], jet pump) were loose in the main tank. The cabinet was in its own box, under the tank. Thankfully, everything was on the pallet securely and nothing was broken. We never could get the skimmer to work worth a ****, so spent another $250 for one that works (and has instructions). The jet pump will only start if you bang on it. The middle support for the cabinet is water damaged due to the pre-drilled holes that go no where. The magnetic door closure gadgets will not fit on this cabinet. These issues were all brought to CAD's attention. No nothing. Today, the main water outlet coming from the overflow box started POURING water into the cabinet and everywhere. The seal failed. AFTER TWO MONTHS! I could have bought everything separately, rec'd it quicker, have a better quality product with a WARRANTY-for less.